Terms & ConditionsDue to circumstances such as increase in prices by airlines, hotels, resorts, we may have to enforce changes in our tour prices and we shall not be held liable for these circumstances. We shall of course, try our utmost not to increase prices!
The following provisions have been made for reservations:
01: We require
A. 20% -non refundable deposit for booking trips
B. Final payment to be paid before departure from Kathmandu or HHTcounter nearest to your travel destination
02: Cancellations must be made at least 15 days prior to the start date of trip.
03: No refund will be made of the 20% deposit in case of cancellation for whatsoever reason.
04: Payment excepted by credit card (4% extra will be levied to you as credit card processing fee), cash, bank draft, or bank account wire.
05: Bank service charge should be paid by the clients themselves at the time of deposit.
06: Risk and Liabilities: We are committed to providing the best services which will give you a once in a life time journey In this connection, we perform our duties honestly and seriously to make your journey very smooth & pleasant. However, all programs are conducted strictly under the rules and regulation of the country's own policies. Therefore High-Himalaya Treks and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance such as govt. restriction, land slide, road blockage, flood, snow, political unrest, cancellation of flight, delay, sickness or accident. Any extra cost incurring there of shall be borne by the clients on the spot.
07: Insurance: Travel insurance is compulsory for all clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, medical expenses, repatriation expenses, helicopter evacuation, loss of luggage etc.
Personal travel insurance is not included in the holiday prices quoted. While every effort is made to ensure the safety of all participants, it is a condition of booking that you take out a personal travel insurance policy. To protect against unforeseen circumstances, it is advisable to take a "Trip cancellations and medical insurance policy" before your arrival into Kathmandu. Such medical policy should cover transportation costs in the event of helicopter or surface evacuation being required. This is especially mandatory for those taking treks to high altitude.
08: Personal belongings: On any account, we are not answerable for any loss or damage of your luggage or property belonging to you even when shouldered by porters, ponies or vehicles. That means your personal possessions, luggage are at your risk at all times.
09: Responsibility: A tour / trek guide who represents High Himalaya Treks deserves all authority during your tours. If you commit any unlawful act, you are compelled to leave the tour. No refund will be made in such cases.
10: Flight delay/cancellations: There is the possibility of flight delay or postponement of flight as the weather in Himalayan regions can be unpredictable. In particular flights to the Everest region (Lukla), Jomsom, Dolpa, Simikot Jumla and Taplejung region etc. may be influenced.
11: When trekking in the remote areas or in the areas as described above, especially off season, you are highly advised to reserve extra days to be prepared in case of delays, to avoid frustrating consequences. In case of flight cancellation pre-tour/post-tour, you are required to meet your accommodation and food costs yourself.
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